Shipping and Return Policy

 

Shipping Cost:

  • Shipping costs are calculated based on the weight of your order and your delivery location. You can see the estimated shipping cost during checkout before you place your order.
  • We offer free shipping for all orders above Rs. 999 within India. This means you won’t pay any additional shipping charges for your order if the total amount (excluding taxes) is Rs. 999 or more.

Delivery:

  • We partner with reputable courier services like Amazon, Ekart, Delhivery, and Xpressbees to deliver your orders quickly and safely.
  • Estimated delivery time is 3-5 business days across India. Please note that this is an estimate and actual delivery times may vary depending on your location and other factors.
  • You will receive a tracking number with your order confirmation email so you can follow the progress of your shipment.

Processing:

  • We understand that you want your order as soon as possible. That’s why we strive to dispatch all orders within 1 business day of receiving them.

Returns:

  • We want you to be completely satisfied with your purchase. However, if you need to return an item, you can do so within 48 hours of receiving it, subject to the following conditions:
    • The item must be damaged upon arrival. We require a video of the unboxing process clearly showing the damage to the item and packaging for return approval.
    • The item must be unopened, unused, and in its original packaging with all tags and labels attached.
    • We do not accept returns for any other reason, such as change of mind or opened inner seal.

How to Return an Item:

  1. Contact our customer service team at support@herbalifesupplements.com within 48 hours of receiving your order to initiate a return request.
  2. Our team will review your request and provide you with further instructions on how to return the item.
  3. Securely pack the item in its original packaging and include all tags and labels.
  4. Ship the item back to us using our trackable shipping method. 
  5. Once we receive the returned item and verify its condition, we will process your refund within 14 business days. Refunds will be issued to the original payment method used for the purchase.

Please note:

  • We do not accept returns for international orders.
  • We do not offer exchanges for returned items.
  • We reserve the right to deny any return request that does not comply with our return policy.

We hope this simple shipping and return policy helps you understand our procedures. If you have any questions, please don’t hesitate to contact our customer service team.